About Us
樂思琳Lesley Studio瑜伽工作室|地板瑜伽|空中瑜伽|瑜伽服飾販售|運動用品販售|小班預約制 樂思琳瑜伽教室是一個專為身心靈健康設計的專業空間,提供多元化的課程,適合各種程度。 我們的特色課程不僅涵蓋傳統的哈達瑜伽、流動瑜伽與精油香氛瑜伽, 也有現在最流行的空中瑜伽、空中環及舞綢等精彩項目,結合力量與優雅展現,帶給您全新的運動體驗。 門市也販售瑜伽相關產品,有全高雄最豐富款式的瑜伽服、運動服飾、專業瑜伽墊相關商品,門市採預約制專人服務
FAQ
What online payment methods are supported?
Online payment supports credit cards (including international Visa, MasterCard, JCB), Apple Pay, Google Pay, and Chailease Zero-Card Installment. International credit cards require 3DS authentication from the issuing bank. If a transaction fails, try a different card or use Apple Pay / Google Pay (which use biometric authentication for higher success rates).
How do I change or cancel a booked course/venue rental time slot?
Go to the Purchased or Calendar page, select the course or venue you wish to change, enter the details page and tap the "Change" button. You can choose "Change Time," "Change Location," or "Cancel Course/Venue." Changes or cancellations will refund the corresponding amount to "My Wallet" or back to the original credit card according to the cancellation policy of that course/venue. For bookings made with tickets, the system will prioritize returning the ticket.
How do I join the waitlist when a time slot is full?
When a time slot reaches capacity, the button will automatically change to 'Waitlist.' Once you have successfully joined the waitlist, you will receive an email and system notification. If a registered customer cancels, the system will automatically notify everyone on the waitlist to make a reservation. (Please note that spots are not automatically assigned; customers must complete the booking process themselves on a first-come, first-served basis.)
Why can't I book a time slot that isn't full yet?
Another consumer may have added that time slot to their cart but hasn't completed checkout yet. The system temporarily holds that spot for 15 minutes. If payment is not completed within 15 minutes, the system automatically releases the spot and notifies waitlisted consumers.
Do I need to pay extra when booking a time slot with a ticket?
If the number of selected time slots is less than or equal to your remaining available tickets, no additional payment is needed at checkout. If the selected time slots exceed the remaining ticket count, the difference must be paid via online payment.
How long does it take to receive a refund after cancellation?
Online Payment: If the 100% refund condition is met, the refund will be processed by the system after cancellation. Typically, funds are received within 10 business days (varies depending on the issuing bank). Ticket Booking: If the 100% refund condition is met, the system will return the ticket. Consumers can check the "Available" section on the Purchased page. However, if the ticket has already passed its validity period, it cannot be used even if returned.