Account & Notification Settings

Registration / Login / Password Change page: Tap "Resend Code" on the login page to receive a new SMS verification code.

Payment / Credit Card Binding page: The SMS verification code here is sent by your credit card issuing bank. If you cannot receive the code, please contact your issuing bank.

＊If a single phone number requests resend too many times in a short period, it may be temporarily blocked by Google's SMS verification service.

iOS: Go to device Settings > tap "Trainge" > confirm "Allow Notifications" is enabled.

Android: Go to device Settings > Apps > Trainge > Notifications, and confirm it is enabled.

If the service provider has enabled LINE push notification service, consumers should follow the Trainge LINE Official Account to receive additional notifications.

First contact: On the Explore page, tap the course or venue you're interested in. On the details page, tap "Contact Instructor" or "Contact Venue."

Follow-up contact: Go to the Messages page and tap the contact you've previously messaged to continue the conversation.

Urgent contact: In the message thread of a booked course, tap the phone icon in the upper right corner to call the instructor/venue directly.

When each order is placed, the system automatically sends an electronic service agreement to the consumer's email. This is a no-signature-required agreement — by purchasing courses on the platform, the consumer agrees to the terms of service. No separate signature is needed. Service providers can also download and view past agreement links from the sales report.