Payouts & Withdrawals

Private Appointments, Group Courses: Course completion date + 3 calendar days deposited into the system wallet.

Programs: First class completion date + 3 calendar days for payout.

Unused expired tickets: Treated as recognized revenue. Ticket expiration date + 3 calendar days for payout.

Charge per Period, Charge per Minute, Charge per Visit: Venue rental completion date + 3 calendar days.

Monthly Pass: Ticket activation date + 3 calendar days.

Seasonal Pass, Half-year Pass, Annual Pass: Monthly payouts. Each payout amount equals the monthly pass price (if no monthly pass price is set, the monthly average price is used).

If the consumer taps "Complete Order": Completion date + 3 calendar days.

If the consumer does not tap "Complete Order": Order creation date + 14 calendar days.

We recommend asking consumers to tap "Complete Order" after receiving goods to speed up the payout process.

Go to "My Wallet" under Profile to view deposit details and balance. Tap "Withdraw," enter the amount, and submit. Funds will be transferred to your verified bank account within approximately 5 business days. There is a set number of free withdrawals per month with no transaction fee.

Notes:

• Bank verification must be completed before withdrawing.
• Corporate entities must issue a tax-inclusive invoice to Trainge (Company: Trendonut Co., Ltd., Tax ID: 82819839, item description: course fees or venue fees). Invoices can be issued per withdrawal or consolidated at the end of each month.
• Individuals do not need to provide an invoice — the platform will report it as service income.

Unlimited Renewal: The first billing date determines subsequent billing dates. If the next month has no corresponding date, billing occurs earlier. Tickets are issued only upon successful payment (valid until the day before the next billing date). Payout is made on the successful billing date + 3 calendar days. Consumers can cancel the renewal on their own.

Specified Deduction Period: Same rules as above, but the consumer cannot cancel on their own — the service provider must handle the cancellation.