Booking & Purchasing

Trainge is a comprehensive sports and fitness ecosystem. In addition to providing a platform that helps consumers quickly find the right courses, venue rentals, and merchandise, it also offers instructors and sports venues a full-featured system including marketing, online booking (integrated with LINE, Google Maps, APP, and website), legally compliant online payment with performance guarantees, course/venue rental/member management, data analysis, permission management, and IoT hardware integration (access control, environment control, body composition analysis devices, etc.).

Open the booking web page on Gym's LINE official account or open the Trainge APP and go to the Explore page. Select "Course" or "Venue Rental." Use the filter button in the upper right corner to set your criteria, then tap "Buy / Rent Now" when you find what suits you.

If you already know your preferred time: Select "Book a Time Slot," follow the prompts to choose a time and location, and complete payment via credit card, Apple Pay, or Google Pay.

If you haven't decided on a time yet: You can purchase a ticket first and use it to book a time slot later.

Yes. Trainge is an official booking partner of LINE and Google. Trainge provides LINE Official Account integration — consumers can search for "@trainge" on LINE and follow the official account without downloading a separate APP. Through the LINE Official Account, consumers can access all features: browse nearby venues, view course and venue listings, make bookings, scan QR codes for entry/exit, and perform body composition measurements. In addition, Trainge sends booking reminders, course notifications, QR Code access codes, and other important messages via LINE, so consumers don't need to download or log into the APP.

If the venue has its own LINE Official Account, Trainge also supports integration with third-party LINE accounts — consumers can book through the venue's private LINE account, and the booking information syncs to the Trainge backend.

If the venue has its own Google Maps business listing, Trainge allows consumers to book and pay directly on the business's Google Maps listing page, as easily as making an inline restaurant reservation.

Online Payment: Credit cards (including international Visa, MasterCard, JCB), Apple Pay, Google Pay, and Chailease Zero-Card Installment. LINE Pay, PX Pay, TW QR, and online ATM are coming soon!

＊International credit cards require 3DS authentication from the issuing bank. If a transaction fails, try a different card or use Apple Pay / Google Pay (which use biometric authentication for higher success rates).

Cash Payment: If the service provider has enabled the "Cash Payment" option, consumers can select cash payment at checkout to complete the booking.

Yes! Simply select multiple time slots at once and check out together.

Yes. When a time slot reaches its booking capacity, the button automatically changes to "Waitlist." Joining the waitlist does not occupy an existing spot — it only records consumers who are willing to wait.

When a booked consumer cancels, the system automatically notifies all waitlisted consumers to book (it does not auto-fill; consumers must confirm their booking themselves). Once the waitlist succeeds, consumers will receive an email and system notification.

Another consumer may have added the course to their cart but hasn't completed checkout yet. The system temporarily holds that spot for 15 minutes. If payment is not completed within 15 minutes, the system automatically releases the spot and notifies waitlisted consumers.

The trial price is a discounted experience price offered by the service provider for a course, which can be set to NT$0. The trial price can only be paid via online payment (credit card, Apple Pay, Google Pay, etc.) to ensure consumers use the trial under the specified conditions and do not abuse trial eligibility. Only one trial price can be set per course. If different courses have different trial prices, separate courses must be created.