Ticket Usage

Course Tickets: One ticket for one class. You can freely book time slots within the validity period. If tickets are not fully used before expiration, the used tickets will be calculated at the original single-class price. Payouts are made to the service provider only after the consumer uses the ticket.

Multi-Class Discounts: Book multiple time slots at once and enjoy a discount. Consumers can cancel individual time slots within the validity period (the system will automatically refund), but once cancelled, the remaining courses revert to the original price.

Plans (Universal Tickets): Similar to a points system. Multiple universal tickets can be redeemed for one class, allowing flexible use across different courses.

If the number of selected time slots is less than or equal to your remaining available tickets, no additional payment is needed at checkout. If the selected time slots exceed the remaining ticket count, the difference must be paid via online payment.

If the service provider has listed time slots for both Course A and Course B under the same course, then the ticket can be used to book either. However, if Course A and Course B are set up as separate courses, tickets purchased for Course A cannot be used to book Course B.

Service providers can only extend tickets that have not yet expired. Already expired tickets cannot be extended. If a consumer's ticket has expired, the service provider can use the "Send Service & Product" feature to issue a new ticket with a new validity period as a gift to the consumer.

Please note that extensions can only lengthen the date, not shorten it.

The system automatically sends an email and system notification 7 days before the ticket expires. If the service provider has enabled LINE push notification service and the consumer is logged in via LINE, they will also receive a LINE reminder.

When booking with a "time slot ticket" or "universal ticket," you can only book time slots on or before the ticket's expiration date. If you attempt to book a time slot after the expiration date, the ticket cannot be applied.

If the service provider's (venue's) policy allows it, the service provider (venue) can initiate a ticket transfer. The original ticket holder will receive a notification and can complete the transfer by tapping "Agree."