Course Changes & Cancellations

Go to the Purchased or Calendar page, select the course or venue you wish to change, enter the details page and tap the "Change" button. You can choose "Change Time," "Change Location," or "Cancel Course/Venue."

Changes or cancellations will refund the corresponding amount to "My Wallet" according to the cancellation policy. For bookings made with tickets, the system will prioritize returning the ticket.

Cancellations must be made before the cancellation policy deadline for the course or venue rental in order to receive a refund.

The system will automatically calculate the difference and ask the consumer whether they accept paying the additional amount. If agreed, it will go directly to the checkout page to complete the supplemental payment.

Online Payment: After cancellation, the refund will be processed by the system. Typically, funds are received within 10 business days (varies depending on the issuing bank).

Ticket Booking: If the 100% refund condition is met, the system will return the ticket. Consumers can check the "Available" section on the Purchased page. However, if the ticket has already passed its validity period, it cannot be used even if returned.

Consumers can go to the Purchased page and select the "Cancelled" tab to view all cancelled course items. If the refund window for the payment processor has passed, the system will refund the amount to the consumer's wallet. Consumers can check each refund under Profile > My Wallet > Deposits.

Course slots gifted by the venue cannot be changed by the consumer. If a change is needed, please contact the venue for assistance.